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Need quick answers? Please browse through our frequently asked questions.

Responding to customers is important to us! You should to expect to hear back from us within 1 business day

Support Hours: 9am – 5pm EST, Mon thru Fri

Email: [email protected]

Text: 754-800-5219

Call: 754-800-5219

Wholesale: [email protected]

Contact our support team

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    checkout problems?

    If you are using a credit or debit card, try these tips below…

    1. Double check the credit card info for accuracy (expiration date, card number, card code).
    2. Double check your billing address. It must match the billing address that your bank has on file.
    3. Try using the “Credit Card PMC” option instead of the plain “Credit Card” option.
    4. Your bank may be declining the transaction because they think it’s fraud. Call your bank and ask them to approve it and then try again.
    5. If all else fails, call or text us at 754-800-5219 during business hours Monday through Friday 9am eastern to 5pm eastern. You can always leave a message if we aren’t available.