SHIPPING
WHAT TO EXPECT WITH YOUR ORDER
Super Speciosa offers discounted expedited shipping through USPS (Priority Mail & Priority Mail Express) and UPS. Please review the following details before placing your order:
Same-Day Shipping:
Orders placed before 2 PM EST (Mon–Fri) ship the same day.
Orders placed after 2 PM EST ship the next business day.
Saturday orders (before 1 PM EST) ship via USPS only. UPS does not pick up on Saturdays.
No shipments on Sundays or postal holidays.
Delivery Timeframes:
USPS Priority Mail: Estimated 3–5 days (excluding Sundays).
USPS Priority Mail Express: Guaranteed 1–2 days (excluding Sundays/holidays).
UPS Ground: May be faster than USPS if you’re in the southeastern U.S. (especially Florida). Many Florida customers receive next-day delivery with UPS Ground.
Refund Policy:
Delivery dates are not guaranteed (except for USPS Priority Mail Express).
Shipping costs are refundable only if 10+ shipping days have passed without delivery.
Please double-check your shipping address. Changes can be made if requested before 2 PM EST on the day your order is scheduled to ship.
Additional Notes:
All packages are shipped discreetly for your privacy.
During peak holiday seasons, delivery times may extend beyond the expected window.
If ordering after 2 PM EST Friday through 2 PM EST Saturday, USPS may be the better option since UPS does not pick up on Saturdays.
See the UPS transit time map below for average delivery estimates from our Florida warehouse.
WHERE DO WE SHIP TO?
Super Speciosa currently ships domestically from Florida to all states in the U.S.except for the following locations*:
States where kratom is banned:
Alabama
Indiana
Louisiana
Vermont
Wisconsin
Arkansas
Rhode Island
Cities/Counties where kratom is banned:
• Alton, Illinois
• Glen Carbon, Illinois
• Edwardsville, Illinois
• Jerseyville, Illinois
• San Diego, California
• Oceanside, California
• Newport Beach, California
• Sarasota County, Florida
• Ontario, Oregon
• Belmont, Mississippi
• Blue Mountain, Mississippi
• Booneville, Mississippi
• Bruce, Mississippi
• Burnsville, Mississippi
• Caledonia, Mississippi
• Columbus, Mississippi
• Corinth, Mississippi
• Derma, Mississippi
• Fulton, Mississippi
• Guntown, Mississippi
• Iuka, Mississippi
• Mantachie, Mississippi
• Marietta, Mississippi
• New Albany, Mississippi
• Okolona, Mississippi
• Oxford, Mississippi
• Pontotoc, Mississippi
• Ripley, Mississippi
• Saltillo, Mississippi
• Senatobia, Mississippi
• Tishomingo, Mississippi
• Vardaman, Mississippi
• Union County, Mississippi
• Jones County, Mississippi
• Ridgeland, Mississippi
• Parker, Colorado
• Monument, Colorado
• Franklin, New Hampshire
*This list may not include some locations where kratom is regulated. Check with local law enforcement agencies for more information.